Terms & Conditions

1. Introduction

Welcome to Adelphè Wellness. By accessing our website, booking an appointment, purchasing a service, membership, or gift card, you agree to be bound by the following Terms & Conditions. These terms are designed to ensure clarity, safety, and a positive experience for all clients.

If you do not agree with any part of these terms, we kindly ask that you refrain from using our services.


2. Services & Treatments

All treatments and wellness services provided by Adelphè Wellness are non-medical and are designed to support general wellness, relaxation, and aesthetic goals. Results may vary from person to person and cannot be guaranteed.

Our practitioners reserve the right to refuse or modify a treatment if it is deemed unsuitable for a client’s individual circumstances, health considerations, or safety.


3. Consultations

Consultations are intended to assess suitability, understand goals, and create a personalised treatment plan. Information provided during consultations must be accurate and complete. Adelphè Wellness is not responsible for outcomes affected by undisclosed medical conditions or incorrect information.


4. Appointments & Bookings

Appointments must be booked in advance. We recommend arriving at least 10 minutes early to ensure a relaxed and timely experience. Late arrivals may result in a shortened session or cancellation, depending on availability.

Adelphè Wellness reserves the right to reschedule appointments in rare circumstances due to unforeseen events.


5. Cancellations & No-Shows

We kindly request advance notice for any appointment changes or cancellations.

  • Late cancellations or no-shows may result in a cancellation fee

  • Membership and package sessions missed without notice may be forfeited

Specific cancellation policies may vary and will be communicated at the time of booking.


6. Packages & Memberships

Treatment packages and memberships are non-transferable and non-refundable unless otherwise stated. Packages must be used within the specified timeframe. Unused sessions may expire if not redeemed within the agreed period.

Membership pricing and inclusions are subject to change with reasonable notice.


7. Gift Cards

Gift cards are non-refundable and cannot be exchanged for cash. Gift cards may be used toward eligible treatments and services only and must be redeemed within their stated validity period.

Lost or stolen gift cards cannot be replaced.


8. Payments

All prices are listed in the applicable local currency and are subject to change without notice. Payment is required at the time of booking or service unless otherwise arranged.

Adelphè Wellness reserves the right to adjust pricing, services, or promotions at its discretion.


9. Client Responsibility

Clients are responsible for following all pre- and post-treatment guidance provided by Adelphè Wellness. Failure to do so may affect results and is not the responsibility of the clinic.

Clients must disclose all relevant health conditions, allergies, sensitivities, or changes in health prior to treatment.


10. Results Disclaimer

Individual results vary based on lifestyle, body response, and consistency. Adelphè Wellness does not guarantee specific outcomes or results from any treatment or service.


11. Website Use

All content on this website, including text, images, branding, and design elements, is the property of Adelphè Wellness and may not be copied, reproduced, or distributed without prior written consent.


12. Privacy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how your data is collected, stored, and used.


13. Limitation of Liability

To the fullest extent permitted by law, Adelphè Wellness shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, website, or products.


14. Changes to These Terms

Adelphè Wellness reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this website.


15. Contact Information

For any questions regarding these Terms & Conditions, please contact us directly through our website or official communication channels.